Client Care Hub 2020-03-23T14:33:56+10:00

CLIENT CARE HUB

Need help to get through a difficult time?

There are lots of free resources and experts ready to assist you

If you suspect you may have the Coronavirus – Call the dedicated 24/7 Hotline: 1800 675 398

 
 

BUSINESS SUPPORT

 
 
Victorian Government Announcements @ 23 March 2020 – available assistance for SME Businesses & Jobs includes:

  • Refunds of Payroll Tax paid for the 2019-2020 financial year.
  • Business Support Fund for hardest hit industry sectors
  • Working for Victoria Fund to help workers who have lost jobs

 
 

 
 

 
 

 
 
Federal Government Announcements @ 23 March 2020 – available assistance for Enterprises include:

  • Boosting Cash Flow for Employers – Tax free payment between $20,000 > $100,000 for businesses that employ staff (& again in July-October 2020 period)
  • Instant asset write-off increase to $150,000
  • Accelerated depreciation with 50% deductible on initial installation
  • Relief for some tax obligations
  • Unsecured Loan Guarantee Scheme for working capital up to $250,000 (50% Government Guaranteed) available from end of April
  • Exemption from responsible lending obligations for lenders providing credit to existing business customers for 6 months
  • Apprentice & Trainee 50% wage subsidy 1 Jan 2020 > 30 September 2020
  • Temporary relief for financially distressed businesses increasing thresholds to initiate statutory demands or bankruptcy

 
 

 
 

 
 

 
 

INDIVIDUAL SUPPORT

 
 
Federal Government Announcements @ 23 March 2020 – available assistance for individuals:

  • $750 Tax free Support Payment for those on Government Assistance
  • Income Support Payments – Additional supplement of $550 p/fortnight
  • Income Support Payments – Eligibility widened & reduced means testing & easier / quicker processing times
  • Early Access Superannuation up to $10,000 now and again from 1 July 2020

 
 

ASSISTANCE FOR SUPPORT

 
 

 
 

 
 

 
 

 
 

 
 

 
 

FINANCIAL SUPPORT

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

WATER

 
 

 
 

 
 

 
 

 
 

FARM & LIVESTOCK ASSISTANCE

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

BUSINESS SUPPORT

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

INSURANCE, FINANCE & UTILITY PROVIDER ASSISTANCE

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

LEGAL & GOVERNMENT OBLIGATION SUPPORT

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

HEALTH & WELLBEING SUPPORT